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    Tuesday, June 10, 2008

    Talisma Adds Customer Support Product


    Bellevue-based Talisma said today that it has rolled out a new customer support product, targeted at helping web sites increase their sales. Talisma said its new Talisma CIM Solutions for Online Retail provides assistance to customers via self-service, chat, email, phone, or VoIP. The firm said its new product connects to existing customer relationship management systems, and other applications, and can either be installed at a customer site or as a hosted solution. Talisma is a unit of nGenera.
    posted on Tuesday, June 10, 2008


    Related companies:
    Talisma

    Related stories:
    > Talisma Makes Exec Changes
    > Talisma Upgrades Support Software
    > Talisma Acquired By nGenera
    > Talisma In Analytics Deal
    > Talisma Partners On Mashups
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